Online shopping frenzy to push Royal Mail parcel volumes beyond pre-Covid levels

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Royal Mail has seen the first signs that domestic parcel volumes are rebasing to a level above pre-pandemic levels as consumers continue to be gripped by an online shopping spree.

Parcel volumes have increased by more than a third from pre-Covid levels, in the three months leading up to June 2021.

The logistics and express services group GLS – which owns Royal Mail – saw its total turnover increase by 36.6% from levels seen in 2019.

While Royal Mail’s revenue alone rose 13.4% from figures released before the pandemic.

“We are starting to see evidence that the national parcel market is re-rocking to a level higher than it was before the pandemic, as consumers continue to shop online,” said GLS Group President Keith Williams .

Parcel volumes plummeted when the UK first went into lockdown and all non-essential retail businesses were closed and people were required to stay at home – but have now started to pull out. stabilize at higher volumes.

“The future course of the pandemic, including Covis transmission levels, consumer behavior and economic factors such as GDP growth and inflation will impact future performance,” the group said in a statement.

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