FAQs
How can I redeem my Eneba gift?
If someone sent you a gift from Eneba, you’ll be happy to hear that it’s really easy to claim it. First, you need to create an Eneba account, once you have created one, you will receive an email asking you to confirm that you have created the account. Once all of this is done, log in to your account, go to your “My Profile” page and click on “Claim Your Gift”, which you will find on the left side of the page.
Do I need to create an Eneba account to make a purchase?
You don’t need to create an Eneba account to buy things, just provide your email address. However, it is recommended that you create an account so that you can keep track of your shopping library.
Can you get a refund on Eneba?
You can get a refund on your game key as long as you haven’t posted the key. If so, you are no longer eligible for a refund.
How to get a refund on Eneba?
If you are entitled to a refund, it is very easy to request one. First, go to the “My Library” section of your account, then click on “Request a Refund” (make sure you don’t show the key at any time) then complete the refund request form.
How to contact Eneba customer service?
If you need to contact the customer service team, please go to Eneba support page, choose the type of problem from the selected options (product activation, payment, product delivery and other problems), then fill in the contact form with as many details. as possible.
Tips and tricks
Eneba discount codes are the best way to save money on your order, however, there are other ways to get a price reduction:
- Discover by price: If you’re working on a tight budget, Eneba’s website makes it super easy to customize your search and find a great deal because you can ‘discover by price’ – the options even go as far as ‘games under 1 $”!
- Shop seasonal sales: Eneba loves good sales, and you’ll find them throughout the year, so keep an eye out for them. For example, on August 1, there was a summer sale that offered deep discounts on many top titles like Deathloop and The Quarry.
- Pre-order games: Believe it or not, pre-ordering a game can save you money. Sometimes, once a game is released, developers can raise the price if it’s popular! So, making a deal in advance for a planned game is a good idea.
Take a look at our Eneba discount codes – we keep this page up to date with the best current offers.
Once you have found the promo code you wish to use, click on the “Get Code” button, this will bring up a pop-up showing the code which you can copy by clicking on the “Copy” button.
A tab on the Eneba website will also open for your convenience. Now it’s time to shop, once you have everything head to the shopping cart.
Under the order summary, click on “Do you have a discount code?” button, it will open a box where you can paste the code.
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