Bayhealth offers virtual emergency care
by Terry Rogers
Bayhealth recently announced that it is offering [email protected], a virtual urgent care option that lets you get medical care sitting at home on your couch, even in your pajamas. According to Kevin Snyder, vice president of marketing and communications, it is hoped that this option will help reduce wait times. Additionally, the health system is offering a coupon code for a free virtual urgent care visit for the next 30 days.
“Right now, longer wait times are the result of several factors, including higher than normal patient volumes, which includes people who visit our emergency department for services they should look elsewhere, such as a COVID-19 test,” Snyder said. “We encourage patients who are not sick or only have minor symptoms to see a primary care physician, visit our walk-in or use virtual emergency care.”
Appropriate use of emergency services at this time is essential, Snyder explained. Additionally, the community can do its part to keep people out of the emergency department by wearing a face mask, social distancing, washing hands frequently, and keeping up to date on vaccines as well as reminders.
“Virtual emergency care is pretty straightforward,” Snyder said. “Patients can see a doctor in as little as 10 minutes in most cases simply by downloading the [email protected] app and create an account or sign in with a desktop link. Users “request an appointment” and within 15 minutes see a doctor on a laptop, desktop or mobile device through a secure portal.
Although Snyder said the app was designed to relieve pressure on the healthcare system during the pandemic, Bayhealth felt it was an extension of what they had been doing for over 100 years. ensuring that the community had access to the health resources it needed.
“We launched this service and are offering the 30-day coupon code for a free visit to ensure the community receives the care they need when healthcare resources are limited due to the surge in COVID-19 cases. “said Snyder. “Long term, [email protected] will be there to ensure that Bayhealth meets families where they are, often in the comfort of their own homes. We understand that life is busy for professionals and parents. The last thing you want to do is leave your house when you’re not feeling well. [email protected] is the answer to these challenges.
Snyder warned that [email protected] not suitable for all medical conditions. The app is designed for minor illnesses including colds, flu, fever, rash, abdominal pain, sinusitis, conjunctivitis, ear infections and other easy to treat illnesses. However, anyone experiencing shortness of breath, chest pain, fainting, or severe pain should call 9-1-1 and go directly to the nearest emergency department.
“Please never delay care if you think you need immediate medical attention,” Snyder said. “Bayhealth is here for you even during this busy pandemic.”
the [email protected] The app is available for mobile devices via the App Store or Google Play. Access the desktop or laptop link at www.bayhealth.org/virtual-urgent-care. After using the promo code or after February 11 at 11:50 p.m. when the free tour offer expires, virtual tours are only $64. On your first visit, enter BETTERSOONER in the coupon code section to waive the fee.